Privacy Policy

Last Updated: 16-11-2025

At Hairophilic.shop, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our hair care products (including hair oils and shampoos).

1. Information We Collect

We may collect the following information:

  • Personal details: name, email address, phone number

  • Shipping & billing address

  • Order details: products purchased, order history

  • Payment information (processed securely through third-party payment gateways; we do not store your full card details)

  • Device and usage information via cookies (pages visited, time spent, clicks)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates and support inquiries

  • Improve website performance and user experience

  • Send promotional emails or offers (only if you opt-in)

  • Prevent fraudulent activity and maintain security

3. Sharing Your Information

We may share information with:

  • Shipping providers to deliver your order

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Analytics and advertising partners (such as Google Analytics or Meta Ads)

  • Legal authorities, if required by law

We do not sell your personal information.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Analyze website traffic and user behavior

  • Personalize your shopping experience

You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Opt-out of marketing emails

  • Restrict certain data processing

To exercise these rights, contact us via the details below.

6. Data Security

We take reasonable measures to protect your data:

  • SSL encryption (HTTPS)

  • Secure payment processing

  • Limited access to personal data

However, no online system is entirely risk-free.

7. Third-Party Services

Our website may contain links to third-party services.
We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our website is not intended for individuals under 13 years of age, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with the updated date.

10. Contact Us

If you have questions or concerns, please contact us at:

Email: support@hairophilic.shop
Website: www.hairophilic.shop
Business Hours: Mon–Sat, 10 AM – 6 PM