Shipping Policy — Hairophilic.shop

Last Updated: 16-11-2025

We work hard to deliver your products quickly and safely.

1. Processing Time

Orders are processed within 1–2 business days.

2. Shipping Time

Delivery time varies by location:

• Domestic: 3–7 business days

• International: 7–15 business days (if available)

Delays due to courier companies or customs are beyond our control.

3. Shipping Charges

Shipping costs are calculated at checkout based on location and weight.

4. Wrong Address / Failed Delivery

We are not responsible for failed deliveries caused by:

• Incorrect or incomplete address

• Unavailable recipient

• Courier issues

Re-shipping fees may apply.

5. Tracking

Once shipped, you will receive an email with your tracking number.

6. Damaged Packages

If you receive a damaged package:

• Take photos immediately

• Contact us within 48 hours

• We will assist with replacement or refund (according to our policy)